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    <title>Business Topics - Customer Service</title>
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    <pubDate>Sun, 20 May 2012 09:37:25 GMT</pubDate>
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      <title>Best Practices for Improving the Profitability of Customer Relationships</title>
      <category domain="http://www.technoligence.com/researchandinsights/forbusinessleaders/tabid/103/categoryid/7/crm-systems.aspx">CRM Systems</category>
      <category domain="http://www.technoligence.com/researchandinsights/forbusinessleaders/tabid/103/categoryid/16/sales-productivity.aspx">Sales Productivity</category>
      <category domain="http://www.technoligence.com/researchandinsights/forbusinessleaders/tabid/103/categoryid/19/sales-leadership.aspx">Sales Leadership</category>
      <category domain="http://www.technoligence.com/researchandinsights/forbusinessleaders/tabid/103/categoryid/20/default-aspx.aspx">Customer Service</category>
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      <description><![CDATA[Your existing client base is your most valuable asset, and if managed correctly, can be a source of profitable revenue growth for years to come. 

The key to building the kind of great relationships with your customers that inundate you with repeat business, cross-sell/up-sell opportunities, referrals, and enthusiastic references is trust - a difficult to attain, easy to lose quality built on a continuous series of valuable interactions with your company. 

There are ...]]></description>
      <dc:creator>David Micksch</dc:creator>
      <comments>http://www.technoligence.com/ResearchandInsights/ForBusinessLeaders/tabid/103/entryid/19/Best-Practices-for-Improving-the-Profitability-of-Customer-Relationships.aspx#Comments</comments>
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      <pubDate>Fri, 18 Dec 2009 00:36:00 GMT</pubDate>
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      <title>Driving Sales Performance in the New Economy</title>
      <category domain="http://www.technoligence.com/researchandinsights/forbusinessleaders/tabid/103/categoryid/7/crm-systems.aspx">CRM Systems</category>
      <category domain="http://www.technoligence.com/researchandinsights/forbusinessleaders/tabid/103/categoryid/18/sales-and-marketing-alignment.aspx">Sales &amp; Marketing Alignment</category>
      <category domain="http://www.technoligence.com/researchandinsights/forbusinessleaders/tabid/103/categoryid/16/sales-productivity.aspx">Sales Productivity</category>
      <category domain="http://www.technoligence.com/researchandinsights/forbusinessleaders/tabid/103/categoryid/19/sales-leadership.aspx">Sales Leadership</category>
      <category domain="http://www.technoligence.com/researchandinsights/forbusinessleaders/tabid/103/categoryid/20/default-aspx.aspx">Customer Service</category>
      <link>http://www.technoligence.com/ResearchandInsights/ForBusinessLeaders/tabid/103/entryid/20/Driving-Sales-Performance-in-the-New-Economy.aspx</link>
      <description><![CDATA[Across industries, the bar for sales success is being raised. 

Clients are more informed than ever before and expect your salespeople to be able to deep dive into detailed product explanations as well think broadly and provide strategic guidance. They're engaging sales later in the buying cycle, fielding solutions from more vendors, and are increasingly unwilling to pay for the value- added services that help cover high sales costs. 

For your sales organization to  ...]]></description>
      <dc:creator>David Micksch</dc:creator>
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      <pubDate>Tue, 24 Nov 2009 22:45:00 GMT</pubDate>
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